Delivery - Terms and conditions information

Twizzles has chosen PayPal, the payment solution preferred by e-bay, to provide safe and secure online payment facilities. All you need to use PayPal is an email address and a debit or credit card. 
 
PayPal holds your information securely and does not disclose it to anybody else. This means that we as merchants do not get to see your card or bank details. By using PayPal you can pay people online without disclosing this information to them.
 
To sign up with PayPal simply click on the 'add to basket' button for the items that you would like to purchase.  When you have finished shopping click on the 'view cart' button and then follow the easy instructions to pay by debit or credit card.  For more information visit PayPal at www.paypal.co.uk 
 
Twizzles teamed up with Paypal to ensure that purchases through our website are safe and secure.  Alternatively you can email us at Twizzles@blueyonder.co.uk or call us on (01245) 601595 or 07834 492 534 
 
Terms and Conditions Below

 
Free local delivery  in the Chelmsford area on small items, 14 day money back guarantee if you are not satisfied with your purchase (see below conditions) 
 
Prices 
The prices are as displayed on the web site they include VAT (UK TAX) postage and packaging is shown before checkout. 
 
Delivery UK 
Subject to goods availability we aim to deliver 3 to 10 working days, larger items like dining tables, livingroom furniture may take longer 2, 3 weeks. We will notify you via email or phone regarding delivery dates for the larger items and you will have the right to cancel. All small items go via Royal Mail standard parcel service. All postage and packaging prices relate only to the UK, England, Scotland and Wales only. 
 
Delivery Europe and America 
We are getting an increasing number of sales from America and Europe. The additional postage prices for Europe and America are not as expensive as you might think. We do have a separate VISA card page for additional overseas postage and packaging if required. Please note deliveries to America are done via surface mail and can take up to 8 weeks (average 6 weeks). Air mail is available and takes 7 to 10 days but is more expensive.  

Back Orders 
If your item is not in stock, we will back order for you. You will always be contacted with the option to cancel your order if you would rather not wait. 
 
Guarantee 
We aim to give complete satisfaction at all times. Goods are supplied on 14 days approval. If you are not satisfied with your purchases and the goods are returned undamaged within that time, we promise to refund the full value of the item(s) returned, excluding any postage costs incurred in the transaction. 
 
Damaged Goods 
Damaged goods must be notified within 2 days of receipt. Damaged goods can be returned, return P & P will be  reimbursed at standard parcel service rate offered by the  post office.  For any items damaged we may request photos.
 
Privacy Policy 
Twizzles does not disclose buyer's information to third parties.

Any legal disputes will be dealt via the court system in England and Wales.
 
 
Thank you for visiting Twizzles why not book mark us we are always buying new items in 
Thank you for your custom. 

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